have compiled a list of answers to the most commonly asked questions. If you
are unable to find a suitable answer to your question, one of our customer
service representatives will be glad to assist you.
How far back can a record be searched?
Fair Credit Reporting Act permits AmerUSA to search back seven years.
Is there a charge if no criminal record is found?
Our service fee is based upon the time and effort it takes to physically
search court records. Obviously, we cannot produce results for someone who
does not have a criminal record. Also, if you mistakenly request us to
search in the wrong jurisdiction, you will still be charged our normal fee.
Because of the nature of criminal record investigations, we cannot issue
refunds. Please make sure you know where you need to search.
Can I order multiple searches on a person?
but a separate order must be filled out for each search.
Are there discounts for large-volume searches?
if you conduct more than 50 searches per month, you may contact us for a quote.
What kind of search should I order?
on what your are looking for. Most crimes are committed at the county level,
although, crimes involving aviation, insurance fraud, IRS, etc., are
committed at the federal level. For a complete search in a particular
jurisdiction, we recommend ordering both - you never know what crimes may
have been committed.
I got a search back that said clear. I KNOW there should be a record.
the crime occur more than seven years ago? Was it the proper
county/jurisdiction? Might it have been in a municipal court? We do not search
Can I order a search on someone without their consent?
What kind of accuracy do you guarantee?
only guarantee that this report is what exists in the docket of the
I found a record where their should not be one. What do I do?
only offer searches. To dispute a record, contact the jurisdiction directly.
How long does it take to search?
we physically search the courthouse, it may take up to 5 business days to
receive your results via fax or phone. Please allow additional time for US
from ONE of the following ordering methods:
here to submit your order securely online.
this printable order form directly to our processing center.